On Delta flight # 2035 this week, I observed the most outrageous treatment of a paying customer that I have seen in my two decades of flying. One fellow passenger on the flight has created a blog called Frustrated Passenger, to express he displeasure with Delta for the way they treated the man: This is the first Delta employee who came on (Horatio) speaking not very kindly to the passenger.

Delta determined to return to the gate (not too far away!) and remove the passenger. I guess Delta would rather have let his bladder burst.Īfter waiting on tarmac with no foreseeable information that we would take off anytime soon, passenger quickly used bathroom (less than 1 minute). Delta allowed the man to purchase a very expensive same-day ticket to fly home to see his kids. The FBI then arrived to speak with the man. Everyone had to get off, and then everyone except the man who peed was allowed back on. Shortly after that, the pilot announced that he was pulling the plane back to the gate. He got up again, and this time he used the restroom. He obeyed the order, but his bladder wasn't happy about it. He got up to go to the restroom, but a Delta airline attendant told him to get back in his seat. The plane had been sitting motionless on the runway for 30 minutes. But one poor guy on Delta flight wasn't as lucky.

There have been times when I've had a strong urge to pee while sitting on a plane that's waiting for takeoff. Gabriella's grandmother covered the cost. And she cut a back-end deal with a sympathetic drug rep: If she bought one vial he would give her 10 vials from his sample kit, nearly a one year's supply. So her mom has turned to the black market, trading for the medication with other families with diabetes she meets online, a tactic that regulators and health experts warn is a health risk. She can only take Apidra, but her insurance only covers 25 percent of the price, leaving the family to pay hundreds of dollars a month they can't afford. Gabriella is allergic to the kind of insulin her insurer covers at a $25 out-of-pocket cost. Many insurance companies won't cover the costs, forcing desperate parents to look for insulin on the black market. The price of rapid-acting insulin, needed by diabetics who can't take slower-acting insulin, has increased 1,123 percent since 1996. If they don't get insulin every day, they will slip into a coma and die. Three million Americans have Type-1 diabetes.

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